Terms & Conditions

Please read these Little Black Bag Terms and Conditions (“Little Black Bag Terms”) carefully before accessing or using any part of the Little Black Bag Services (as defined below). By purchasing a Little Black Bag product (defined below) or using the Little Black Bag services in any manner, you agree that you have read and agree to adhere to these Little Black Bag Terms.

The term “Services” shall include, without limitation, use of the Little Black Bag Website, purchase of a bag (as defined below) and/or subscription, including the goods and/or services included therein (each, a “Product”) and any additional goods or services Little Black Bag performs for you via the Little Black Bag Program. Little Black Bag may change, suspend or discontinue the Services at any time. Little Black Bag may also impose limits on certain features and services or restrict your access to parts or all of the Services

ACCESS TO THE SERVICES

TERMS OF SALE

  1. Through the Little Black Bag program, you may purchase a subscription to receive monthly shipments of curated items and/or single purchase premium edition offerings Little Black Bag may provide from time to time (each, “Bag”). In addition, Little Black Bag may offer certain premium edition offerings, which include Gift Collection Bags that are available for stand-alone purchase. Subscriptions are available in a variety of lengths (each, a “Subscription Term”). For all Subscriptions ordered before the 1st of each calendar month, Little Black Bag expects to ship bags prior to or on the 15th of each calendar month, or the following business day if the projected shipment date is a weekend of public holiday. If you order a Subscription after the 1st of any given calendar month, you will only receive the next month’s shipment. If you have chosen a monthly recurring Subscription type (“Month-to-Month Subscription”), for your first month Little Black Bag will charge you the relevant monthly Subscription fee at time of sign-up. For each subsequent month, you will be charged when your order is being processed, which is by the 28th of the month. If you have chosen a Subscription of longer than one month (“Long-term Subscription”), the fee for the entire Subscription Term will be charged to you upon the sign-up of your Long-term Subscription. Subscription Term length cannot be changed until the Subscription Term is up for renewal. By purchasing a subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive periods, at the then-current subscription rate. To cancel your subscription at any time, you must email you cancellation to This email address is being protected from spambots. You need JavaScript enabled to view it. before the 21st of the month.

 

  1. Little Black Bag will charge the relevant fees for your chosen Subscription(s) to the payment method that you provide to us. If the credit card information you have provided is incorrect or incomplete, or Little Black Bag is unable to complete a transaction due to your error or omission, we will attempt to contact you and inform you of the problem; failure to provide accurate and complete shipping and billing information may result in the delay or cancellation of your Subscription or a particular delivery. Subscriptions may only be cancelled as expressly set forth in Section 4 below. If you believe you have purchased a Subscription in error, please contact us immediately at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

  1. Little Black Bag reserves the right to change the prices and available Subscriptions at any time, upon notice to you, provided that any Subscription you have already paid for as of the date of such notice will not be affected by such change for the then-current Subscription Term. For avoidance of doubt, the Subscription Term of a Month-to-Month Subscription is one (1) month. Prices displayed on the Services are quoted in R.S.A currency and are valid only in the Republic of South Africa.

 

  1. At the end of a Subscription Term, your Subscription will automatically renew for additional one-month Subscription Term(s), unless you email you cancellation to This email address is being protected from spambots. You need JavaScript enabled to view it. before the 21st of the month, 8 days prior to the automated deduction on the 28th of the Month (“Notice Period”). 

 

  1. If you have purchased a one-month Subscription as a gift and have designated it as such as allowed by our payment process (a “Gift it Subscription”), such Gift Subscription will automatically terminate at the end of its initial Subscription Term. 

 

  1. Little Black Bag may limit quantities of or cancel Subscriptions purchased, and we reserve the right to refuse any order. In the event Little Black Bag needs to change or cancel an order, we will attempt to notify you using the contact information you provided at the time the order was made. 

 

  1. Bags are shipped by a third party carrier. As a result, title and risk of loss for a Bag will pass to you upon our delivery to the carrier. 

 

  1. The contents of each Bag are curated by the staff at Little Black Bag. Unfortunately, we don’t allow returns or substitutions of anything in your Bag. If you receive a Bag with damaged or incomplete contents, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. within two (2) weeks following shipment of your Bag. If you receive a Bag with damaged contents you will need to include photographic evidence documenting the damaged product in order to receive a replacement product. Should Little Black Bag decide to honor a return as determined in its sole discretion, the amount you paid for your preferred shipping method will be deducted from your refund amount. All refunds are issued in the original form of payment for all purchases. 

 

  1. Product specifications and other information have either been provided by the vendors or collected from publicly available sources. While Little Black Bag makes every effort to ensure that the information on the Little Black Bag website and/or contained in your Bag is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on the Little Black Bag website and/or contained in your Bag. Little Black Bag makes no warranties or representations whatsoever with regard to any product provided or offered by any vendor, and you acknowledge that any reliance on representations and warranties provided by any vendor shall be at your own risk. Moreover, Little Black Bag disclaims any responsibility in connection with your use of the contents contained in each Bag, any and all such use shall be at your own risk. 

 

  1. Little Black Bag may, from time to time in its sole discretion, offer certain promotional codes for discounts. Promotion codes are non-transferable and are not redeemable for cash, credit, or toward previous purchases. There is no cash alternative. Furthermore, promotion codes cannot be used in conjunction with any other offer or promotional discount, and must be redeemed by the date published, if provided. Promotion codes cannot be applied to certain Little Black Bag premium edition offerings that Little Black Bag may provide from time to time in its sole discretion. Lost promotion codes cannot be replaced. Limit one promotion code per customer and only applicable to customer’s first transaction. Such promotion codes will not be applied to subsequent automatically renewed transactions. Promotion codes are void where prohibited. Any promotional program may be terminated or modified by Little Black Bag at any time in its sole discretion. 

 

  1. All signups close by the last day of the month. If you sign up between the 1st and the 31st of the month, you will receive the following months bag. Your first deduction will be upon signup, thereafter on the 28th of the following month and every month thereafter on the 28th until cancellation. Bags are dispatched by the 15th of every month, and you should be receiving it by the 25th, like Christmas every month!

 

  1. Our service meets logistic needs dictated by packaging and shipping requirements. Cancellation of a bag should be made before the 21st of the month. If you fail to cancel your subscription before the 21st of the month, you will receive the next months bag. If you cancel your subscription before the 21st of the month, your cancellation will be taken into account and you will not be receiving the next months bag. 

     

  2. Delivery of your Little Black Bag. Once the courier has received your parcel, you will receive a confirmation sms with tracking nr stating that your parcel will be delivered within the next 7 days. Once your parcel goes out on delivery, you will receive another sms stating that your parcel will be delivered today between 08:00 and 17:00. The courier will make two attempts to deliver your parcel. If no one receives it by the second attempt, the parcel will return to the depot where it may be collected by you, after which it will only be delivered the next month with your next Little Black Bag.

 

QUESTIONS. Should you have any questions regarding these Terms and Conditions you may contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.


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